Frequently Asked Questions
Q1: How long does the process take?
A: Most projects are completed in about 7-14 days. If you need something urgently, let us know—we may be able to offer a rush option.
Q2: What do I need to provide?
A: You’ll fill out a simple form with details about the person or occasion, and upload your favorite photos and any video clips you’d like included. The more details you share, the more personal we can make your song and video.
Q3: Do I need to know anything about music?
A: Not at all! You don’t need to write lyrics or come up with a melody. Just share stories, memories, genre of music, and a general feeling you want (funny, emotional, romantic, etc.). We handle all the creative work.
Q4: Can I request changes?
A: Yes. Each project includes one round of revisions so we can fine-tune the lyrics, music, or video to your liking.
Q5: How will I receive the final product?
A: You’ll receive your song as a digital audio file and your slideshow/video as an MP4 file, ready to play at events or share online.
Q6: What if I’m not sure which service I need?
A: No problem. Contact us and tell us about your event—we’ll help you choose the best option.